Refund Policy

Effective date: 3/18/26

Business name: Shakira Winston's Designs

Thank you for supporting my mixed media artwork. Each piece is carefully created and handled with attention to detail.

This Refund Policy outlines the conditions under which refunds or returns may be accepted.

All Sales Policy

All artwork purchases are considered finale sale unless the item arrives damaged. I do not accept returns or exchanges for reasons such as change of mind or personal preference.

Damaged Artwork

If your artwork arrives damaged, please contact me within [3-7 days] of delivery.

To process your claim, please Include:

- Your order number

- Clear Photo of the damaged artwork

- Photo of the packaging

Once reviewed, I will offer:

- A Full refund

Refund Eligibility

Refunds may be issued under the following conditions:

- The artwork arrived damaged

-The artwork was lost in transit and confirmed by the carrier

Approved refunds will be processed to your original payment method within [5-10 business days].

Shipping Costs

- Original shipping cost is non-refundable, unless the return is due to my error or a damaged piece

- Customers are responsible for the return shipping cost unless otherwise stated.

Cancellations

Orders may be canceled within [12-24 hours] of purchase

Custom & Commissioned Artwork

All custom or commissioned pieces are non-refundable and non-returnable, as they are created specifically for you. progress updates may be provided upon request.

Policy Updates

I reserve the right to update this Refund Policy at any time. Changes will be posted on this page with an updated effective date.