Shipping Policy
Thank you for supporting my mixed media artwork. Each piece is carefully packaged to ensure it arrives safely and in excellent condition.
Processing Time
All orders are processed within [3-7 business days] (excluding weekends and holiday).
-Custom or commissioned artwork will ship according to the timeline provided at the time of purchase (If additional days are needed to finish the artwork that will be communicated before the timeline date)
You will receive a conformation email once your order has shipped.
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Shipping Rates & Delivery Estimates
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Shipping costs are calculated at checkout based on your location and selected shipping method.
-Domestic (U.S) [3-7 business days]
-International: [7-21 business days]
Please not that delivery times are estimated and may vary due to carrier delays or unforeseen circumstances.
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Shipping Carriers
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- USPS
- UPS
-FEDEX
Carrier selection may vary depending on package size, weight and destination.
Order Tracking
Once your order ships, you will receive a tracking number via email so you can monitor your delivery.
Packaging
All artwork is packaged with care using protective materials to prevent damage during transit. This may include:
-Bubble wrap or padding
- Rigid boxes
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Shipping Issues & Delays
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I am not responsible for delays caused by shipping carriers, weather, or incorrect shipping addresses provided at checkout.
If your package is significantly delayed or appears lost, please contact me at Shakirawinston23@gmail.com, and I will assist in filing a claim with the carrier.​
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Incorrect Addresses
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Please ensure your shipping address is correct at checkout. I am not responsible for orders shipped to incorrect addresses provided by the customer.
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Damaged Packages
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If your order arrives damaged, please contact me with [3-7 days] of delivery with:​
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- Your order number
-Photos of the damaged packaging and artwork
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I will work with you to resolve the issue accordance with my Refund Policy.
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Contact Information
For any shipping-related questions, please contact:
Email: Shakirawinston23@gmail.com
Business Name Shakira Winston's Designs
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